Chapter 10--The 3 "Big Darn Deals" I found interesting in this chapter are the following:
Hand Exercises and Techniques to Ease Eyestrain--I found these articles to be very interesting and helpful. I recently started a new job that requires me to work on the computer for eight hours a day, sometimes longer. After reading this article, I have made it a point to to stretch my fingers, hands, and arms every half hour. My eyes are constantly focusing on numbers, so it helps to to rest them or look away from the numbers for a few minutes at a time. I never knew there was such a thing as computer glasses. I wear glasses to drive, but lately I need to wear them at work, also. I plan on asking my eye doctor about computer glasses.
Customers' Behavior, Conversations Monitored--I have never heard of Smartlane, hotblobs, or BehaviorIQ before. I will admit when I go to Wal-Mart this weekend I am going to see if I can notice any sensors. I can undestand why stores would like to monitor customers and sales associates, especially if it helps increase sales.
Should Text Messages Sent by Employees Be Private--I know a person can be held accountable for what is done on a company computer, but I never gave any thought to text messaging. Personally I see nothing wrong with employers keeping tabs on how cell phones, smart phones, and computers are being used. Yes, I know there is the privacy issue, but if you choose to use your employers devices to send messages, then you should expect to be monitored.
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